Privacy Policy

Introduction

At C3i, we believe that protecting the security and privacy of your personal data is critical. Therefore, we thrive to conduct our business in compliance with all applicable data privacy protection and data security laws. The policy outlined below is designed to help you understand what data C3i may collect, how C3i may use and safeguard that data and with whom we may share that data.

Personal Information We Collect

C3i Customers

C3i "customers" are corporate employees and/or private individuals who call C3i's Help Desk hotline(s) and use C3i's Workstation Mgmt Services, under a contract between C3i and a corporate organization (the "Client Organization").

For the purposes of providing our helpdesk services, we capture the following personal information on our customers: first name, last name, address, and phone numbers.

The information gathered on customers for the purposes of our Workstation Management Services is similar to the information listed above. In addition, C3i may have access to personal data stored on customer's Personal Computing Device (laptop, desktop, Pocket PC, tablet PC, etc.) while storing it temporarily for purposes of performing hardware repairs on said device.

Web Site Visitors

C3i uses cookie technology to help keep track of some information on visitors to our web site (www.c3i-inc.com).

A cookie is a small file stored on your computer by a web site to give you a unique ID (each, a "Cookie"). C3i uses Cookies to track new visitors to this Site and recognize past customers so that C3i may present more personalized content. Cookies are used to assist C3i in customizing Site information.

C3i uses cookie information solely for internal marketing purposes. Visitors to our website can always disable the acceptance of cookies in your browsers tools menu.

Job Applicants

Information submitted by job applicants under the "Careers" section of our web site (www.c3i-inc.com), as well as third party job-sites (e.g.: Monster.com) as applicable, is routed to our recruiting database and used solely for recruiting purposes. This information may be held for a period of several years before it is discarded.

How We Use Personal Information

C3i does not sell, distribute, or give your personal information to any third party without your express knowledge and consent and/or that of the organization which contracted us to provide services to you ("Your organization").

It is our policy to protect the privacy of any personally identifiable information shared by our customers. C3i takes data security seriously and provides access permission to systems that contains such data only on a need to know basis.

If/when working with outsourcing partners, these partners are bound to the same privacy rules as we are, as it relates to your/your organization's business relationship with us. Specifically, they are not entitled to share your personal information with any additional third parties, unless expressly approved by you/your organization.

In cases where we have to respond to legal action, subpoenas, court orders, or other legal processes, there may be a necessity to share information in order to investigate, defend, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

We may also transfer your information incase of any acquisition or merger. This transition would take place with full disclosure of this privacy policy.

Data provided by you is retained as long as the purpose for which the data was collected continues. The data is then destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect C3i's interests. As a general rule, the maximum retention period is 7 years.

Information Sharing

The personal data which you provided on this Web Site as well as to C3i via Your Organization, if you are a customer, may be transferred within C3i, including transfers to C3i locations located in other parts of the world which may not have a level of data protection legislation equivalent to those in place in the Europe Economic Area (EEA) or the United States. C3i pledges its intention to meet fully internationally recognized standards of personal data privacy protection and to comply with the requirements of applicable data protection/privacy laws. In doing so, we will ensure compliance by our global staff with the strictest standards of security and confidentiality. By providing your personal information to C3i via our web site our through Your Organization, you consent to such transfer.

It is your responsibility to maintain the secrecy of any user ID and login password you hold.

Your Rights

Your Rights and How to Contact Us

You may have the right under data protection legislation on payment of a fee to request access to personal information about you held by us and to have it corrected where appropriate. If you have that right and you wish to access or correct or delete any of your personal data held by us, or if you have any questions concerning our Data Protection and Privacy Statement please contact C3i at DataPrivacy@c3i-inc.com.

C3i or Your Organization will email you a copy of our privacy statement at least once per year at the email address on record at the time.

We will work to maintain complete and accurate information about you in our system. Should you ever believe that our records are inaccurate or incomplete, you are entitled to ask us to correct any such inaccuracies. Please contact us at
DataPrivacy@c3i-inc.com.

Miscellaneous

Disclaimer

C3i intends to keep secure any personal information that you submit to us. However, the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Therefore, in submitting personal information to any web site connected to the internet, you assume some risk (though minimal) of a third party obtaining that information. To guard against this threat we advise that any individual using the internet as a communications medium take steps to educate themselves on the risks and take necessary steps to address them as best as possible. These steps include, but are not limited to, using encryption software and installing anti-spyware on your system.

Communications

In order to maintain the security of our systems, protect our staff, record transactions, and, in certain circumstances, to prevent and detect crime or unauthorized activities, C3i reserves the right to monitor all internet communications including web and email traffic into and out of its domains.

In addition, c3i customers should be aware that C3i records all call placed to and by its help desk locations, worldwide, for quality purposes.

Policy Updates

C3i may update this policy from time to time. Please check our web site periodically for updates. Policy updates shall be effective the date the change is posted on the site. Notice of any material changes in the manner in which C3i handles personally identifiable information under this policy will be provided on the site.

Children

C3i will not knowingly collect personal data from or about children and has no need for such information in the conduct of its business.

Links to Other Web Sites

C3i's web site may contain links to other web sites. C3i is not responsible for the privacy practices or the content of these other web sites.

AntiSpam Policy

C3i recognizes that the receipt and distribution of unwanted emails (Spam) is a major issue. We Spam-check all emails that come to our organization. Out systems identify spam emails and reject them. In addition, C3i may contact enforcement agencies regarding recurring Spam activity on our web site.

Impersonation

C3i will not request or convey any personal information via email or some other unsecured channel. C3i is aware of fake emails that may be authored in such a manner so as to give the impression to the recipient that they were sent from an employee of C3i. If you receive any unsolicited email from a C3i employee that is not familiar to you, please report it to DataPrivacy@c3i-inc.com.