97.8%
global C3i customer satisfaction

 

Global Operations

Our four Global Operations Centers in Wilkes-Barre, PA, Hyderabad, India, Sofia, Bulgaria and Dalian, China are integrated with a single technology infrastructure and common processes. This unique structure ensures consistently high quality and unparalleled flexibility.

USA - Wilkes-Barre Operations Center, Pittston & Headquarters

C3i believes that its strength lies in its people. To that end, C3i seeks the best and brightest for every position. A rigorous selection process accepts only the top third of resumes submitted. Many of our employees come from leading consultancies, pharmaceutical companies and technology firms—a commitment to proven ability and domain expertise. Finally, C3i takes active steps to retain its team through structured career paths and excellent benefits.

C3i provides Team Members with a competitive salary and a comprehensive package of benefits options designed to assist employees and their families.

Competitive Salary and Bonus – We set high goals for our Team Members, but we also reward hard work with competitive salaries and bonuses.  C3i is committed to an annual performance process that includes the opportunity for increases in pay and/or bonuses.

Medical – C3i offers Team Members a choice between two medical plan options. Team Members may choose to cover eligible dependents, including domestic partners.

TeleMedicine – Team Members who enroll in a C3i Medical plan option are also covered by a company sponsored telemedicine benefit.  TeleMedicine provides an alternative to the emergency room or doctor’s office for minor medical concerns 24/7. Team Members who cover eligible dependents on their medical plan will also have telemedicine coverage for those dependents.

*Dental – C3i offers Team Members the opportunity to participate in a comprehensive dental plan option including orthodontia coverage for dependent children.

*Vision – A vision plan is available through Vision Service Plan (VSP) which includes coverage for exams as well as frames, lenses and contacts.

Life Insurance – C3i provides fully paid Life Insurance and AD&D to all full-time Team Members.

Retirement Plan – 401(k) – Team Members are eligible for the C3i 401(k) savings plan, administered by ADP, immediately upon starting with the company. Our comprehensive plan offers a variety of options:

• Team Members can invest up to 75% of their pre-tax earnings, up to the IRS contribution limits
• Investments may be contributed into a variety of managed investment funds.

Employee Assistance Program – Confidential professional assessment and referral services to help Team Members and their families deal with personal, legal and financial problems at the earliest possible stage.

Company Wellness Program – C3i cares about the health and well-being of our Team Members, wellness is an integral part of our benefits program.  The C3i Wellness Program offers tools, resources and support for all Team Members to maintain a balanced lifestyle.

Stock Options – In order to help our Team Members share in our success, C3i grants stock options to eligible Team Members on an annual basis.

*Paid Time Off – C3i provides between 18 and 28 days of Paid Time Off to our Team Members, depending on employment classification, and length of employment.

*New Parent Leave – C3i provides new parents a leave of 5 days paid in full for the birth, adoption or placement in foster care of a child.

*Marriage Leave – C3i provides three days of paid leave for a Team Member's marriage or civil union.

Short Term Disability – Team Members who are out of work due to a non-work related illness or injury, including pregnancy, for more than seven days, are eligible for Short-Term Disability. For the first 6 weeks of Short-Term Disability, eligible Team Members are supplemented to full pay. After six weeks, and up to six months, they are paid according the NJ State Disability provisions.

*Long Term Disability – C3i provides a Long-Term disability plan to full-time Team Members,  meeting the appropriate eligibility criteria. Long Term Disability provides for up to two thirds of salary after six months of Short-Term Disability.

*Educational Assistance – We encourage Team Members to continue their education by reimbursing them for job-related courses. Under our Tuition Reimbursement policy, all eligible full-time Team Members who have been employed with C3i for at least 6 months may be reimbursed for all successfully completed job-related courses. C3i will reimburse a maximum amount of $5,250/year towards an undergraduate, graduate or an accredited technical degree.

Holiday Pay – C3i offers 8 company paid holidays to eligible employees each year. These include New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve and Christmas Day.

* Unless otherwise noted, eligibility and participation waiting periods for benefit options marked with an asterisk are subject to employment classification and duration of employment.