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Chief Executive Officer
& Co-Founder
Chief Sales and Marketing
Officer & Co-Founder
Chief Operations Officer
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Chief Financial Officer
Chief Information Officer
SVP & General Manager of Global Business and Human Resources
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Joel H. Morse
Joel Morse is C3i's Chief Executive Officer (CEO) and one of the three founders of the company. Mr. Morse effectively orchestrated the development of the company into a successful global CRM support company.
Mr. Morse is responsible for identifying C3i's vision and strategy as it continues to grow into new vertical markets and Europe.
In the first few years at C3i, Mr. Morse structured the service offerings and performed several of the key operational disciplines. As the company grew, he sharpened his focus on new service, financial and client management requirements.
Prior to C3i, Mr. Morse worked at American Express in the Strategic Planning Group. There he focused on new business development and investments. In 1991, he transferred to Corporate Card Marketing, where he headed the direct sales and channel marketing teams. He successfully managed American Express' sales automation, database development and analysis, lead generation, collateral, and direct mail campaigns.
Mr. Morse earned an MBA from Columbia Business School and a BS in Mechanical Engineering from Tufts University.
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Dave Hanaman
Dave Hanaman is C3i's Chief Sales & Marketing Officer (CS&MO) and co-founder of the company.
At C3i, Mr. Hanaman is responsible for sales with blue-chip clients, marketing, product development and strategic partnerships. His extensive experience in customer relationship management, including performance improvement and return on investment, helped enable C3i become a CRM support market leader in the pharmaceutical industry.
A frequent lecturer and prolific writer, Mr. Hanaman also develops and teaches courses on customer relationship management, speaks at industry conferences and is a quoted CRM thought leader in the industry press.
Prior to joining C3i, Mr. Hanaman held sales and marketing positions at Grubb & Ellis Company and American Express.
A graduate of the University of California at Berkeley, Mr. Hanaman also served as an intelligence officer in the US Navy.
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Robert Piwko
Bob Piwko is C3i's Chief Operating Officer (COO) and is responsible for the delivery of all client services and operations across the company.
In 2003, Mr. Piwko successfully managed the Strategic Accounts Business Unit where he oversaw the delivery of help desk and workstation management services to a segment of C3i's support customers.
Mr. Piwko joined C3i in 2000 as the senior vice president and general manager of the Professional Services group where he was responsible for C3i's system integration and end-user training services. In this capacity, he applied his deep pharmaceutical and consulting expertise to manage the rapid and successful scaling of C3i's business in the Siebel Pharmaceutical space.
Prior to joining C3i, Mr. Piwko spent four years at Bayer Pharmaceuticals. In his most recent position at Bayer, he was responsible for sales force automation, pharmaceutical data and field sales reporting, sales data warehousing, and all sales systems.
Mr. Piwko also spent seven years with Bearing Point (formerly KPMG Consulting) in its Pharmaceutical Sales and Marketing Consulting Practice. In addition, he spent five years as an officer in the US Navy's nuclear submarine group.
Bob earned his BS in Mechanical Engineering from the University of Notre Dame.
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Robert Jones
Robert Jones is C3i's Chief Financial Officer (CFO). In this capacity, Mr. Jones provides comprehensive financial guidance to the senior management team, and is also responsible for investor communication and financial reporting.
Prior to joining C3i in 1999, Mr. Jones spent over 10 years at American Express, where he worked in finance, strategic planning, customer retention and international franchising. During his last two years at American Express, he traveled internationally to negotiate joint venture agreements.
Mr. Jones earned an MBA from New York University.
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Ray Weinberg
Ray joined C3i in November of 2001 as the Chief Information Officer and brings over 30 years of experience in the IT industry to C3i.
Prior to joining C3i, Ray worked for Dendrite International for five years. He was the Executive Director of Global Infrastructure responsible for Internet Technologies, Call Center design and implementation, global e-mail, global voice and data networks and security and internal support.
Prior to his employment at Dendrite, Ray spent most of his career in the Financial Services industry both in the US and abroad. He has evolved with the IT industry and has experienced its many stages of evolution. This longevity gives him the ability to see changes in the IT field and react to them when needed. Ray's strength is his ability to blend cutting edge technologies with proven solutions, giving companies that he dealt with the best of both worlds.
Ray earned an MS in Computer Science from Fairleigh Dickenson University and a BS in Systems Engineering from Polytechnic Institute of Brooklyn.
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Jean Christophe Muyl
Jean Christophe Muyl is C3i's senior vice president and general manager of Global Business and Human Resources. In his new role, Mr. Muyl is responsible for transforming C3i into a first-class service organization.
In 2003, he led the effort to start C3i's offshore operations in Hyderabad, India. The office now employs over 200 employees and receives first-class customer service scores.
In 1998, he successfully launched C3i's Siebel Implementation and Managed Services groups.
Mr. Muyl joined C3i in 1997 from American Express, where he led various CRM projects both domestically and internationally.
Mr. Muyl earned a BA in Marketing and a Masters in Information Systems from the Center of Education and Research Applied to Management (CERAM), France.
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