C3i Appoints Robert Piwko SVP / General Manager of Its Professional Services Group

Former Bayer Executive Brings 11 Years Of Experience in Pharmaceuticals and CRM.

New York, NY [November 8, 2000] C3i, the leader in customer relationship management (CRM) solutions for the pharmaceutical and life sciences industries, announced today the appointment of Robert Piwko to Senior Vice President and General Manager for its Professional Services group. In this position, Piwko reports directly to Joel Morse, President and Co-Founder, and is responsible for the entire Professional Services Business Unit.

C3i's Professional Services Business Unit focuses on implementing the Siebel Life Sciences solution into pharmaceutical, medical device, diagnostic, and biopharmaceutical companies.

Piwko spent the last four years at Bayer Pharmaceuticals. In his most recent position, he was responsible for sales force automation, pharmaceutical data and field sales reporting, sales data warehousing and all sales systems. Prior to joining Bayer, Piwko spent seven years with KPMG in its pharmaceutical sales and marketing consulting practice. Piwko's experience also includes five years as an officer in the United States Navy's Submarine group.

"Bob knows the pharmaceutical industry, pharmaceutical sales force automation, and how to run a highly successful CRM implementation project," says Morse. "I am thrilled that he decided to join our company at this stage of our development. As a Siebel Premier partner focused in the pharmaceutical industry, we have built a world-class service offering for many highly satisfied clients. Bob's leadership will enable us to grow while we expand our service offering and continue to provide the quality that our clients demand."

Piwko is excited to become part of the C3i team. "With its focus on end-to-end services in the life sciences industries," observes Piwko, "C3i is strategically positioned to capitalize on the quantum growth in customer relationship management. Today, companies want a solution provider who has an industry focus, understands their business issues, and who has 'done it before.' C3i offers all this-and more."

About C3i

C3i is devoted to helping companies realize the potential of their investment in customer relationship management. Focusing on the full CRM solution, C3i provides customized Siebel system implementation, training, end-user help desk, asset management and Siebel system administration services. By combining these end-to-end services into a seamless solution, C3i delivers superior value to its clients. C3i is a Premier Consulting Partner of Siebel Systems, Inc., and a strategic partner with Docent and Informa Training Partners.