Major Mid-Atlantic US Pharmaceutical Company Chooses C3i's Support Solution

New York, New York [January 15, 2001] C3i, Inc, a leading provider of eBusiness services for the Life Sciences Industry, is happy to announce they have entered into a long-term Sales Force Automation (SFA) Support Services contract with a major pharmaceutical company. The company, a prominent research based global pharmaceutical company, has selected C3i to provide Help Desk, Hardware, and Asset Management services to it's 4,200 US based, field-based sales representatives and management. They selected C3i over other providers due to their deep understanding of the pharmaceutical environment, expertise in providing world class technical support services, as well as their flexibility in supporting organizations with multiple software applications. C3i will support several applications, including SYNAVANT's Cornerstone™ application.

Joel Morse, President and Co-Founder, said, "C3i's best of breed service offering, tailored to the unique needs of the pharmaceutical industry, delivers tremendous value to our clients. Our people understand the needs of pharmaceutical sales representatives, district managers and marketing professionals, and are ready to respond with solutions to their unique environment. We are absolutely committed to be a valuable part of their ongoing success."

After an extensive review process, C3i was selected over the current service provider and traditional IT services companies. C3i's reputation for working with major pharmaceutical companies and their world class quality supporting pharmaceutical sales representatives formed the basis the selection.

Morse added, "We are very pleased to add another major pharmaceutical company to our growing list of blue-chip pharmaceutical clients and look forward to providing them with innovative solutions that will drive their continued success."

About C3i

C3i is devoted to helping companies realize the potential of their investment in customer relationship management. Focusing on the full CRM solution, C3i provides customized Siebel system implementation, training, end-user help desk, asset management and Siebel system administration services. By combining these end-to-end services into a seamless solution, C3i delivers superior value to its clients. C3i is a Premier Consulting Partner of Siebel Systems, Inc., and a strategic partner with Docent and Informa Training Partners.