C3i, Inc. to Implement Siebel ePharma Solution for US Sales Force of Global Pharmaceutical Company
New York, NY [March 7, 2002] - C3i, Inc., the leading provider of EndtoEnd customer relationship management services for the life sciences industry, announced the latest addition to its growing stable of blue-chip clients. The Connecticut-based division of a global pharmaceutical organization selected C3i to implement the Siebel ePharma 7.0 solution to its 1,600 sales representatives and managers in the US.
As the leading integrator of the Siebel ePharma solution in North America, C3i has already successfully completed nine major projects and is currently working on several more. C3i's unique and comprehensive knowledge of the life sciences industry was a major factor in the company's selection of an implementation partner.
C3i's successful track record serving the life sciences industry is driven by its complete understanding of how pharmaceutical companies can realize the full potential of investments in customer relationship management. C3i's strong project methodology consistently leads to rapid deployment, quick user acceptance, and widespread adoption of the Siebel Systems' customer relationship management system.
Bob Piwko, SVP and GM for C3i's Professional Services practice states: "C3i has been working with the ePharma product since Siebel Systems entered the space in 1998. We have implemented the product for many clients and consistently receive world-class quality scores in Siebel Systems' quarterly surveys. Continued partnering with C3i for implementation services further validates our vision to optimize our clients' CRM environment by providing a proven, best-in-class solution."
About C3i
C3i is devoted to helping life sciences companies realize the potential of their investment in customer relationship management. Focusing on the full CRM solution, C3i provides customized Siebel ePharma system implementation, training, end-user help desk, asset management, applications administration and data production. By combining these EndtoEnd services in a seamless solution, C3i delivers superior value to its clients. C3i is a Premier Consulting Partner of Siebel Systems, Inc. C3i has facilities in New York, NY, and Morristown, NJ. For more information, please visit C3i's website at www.c3icare.com.
About Siebel Systems
Siebel Systems, Inc. (Nasdaq: SEBL) is the world's leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness applications software, enabling multi-channel sales, marketing, and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail, and dealer networks. Siebel Systems' sales and service facilities are located in more than 37 countries. For more information, please visit Siebel Systems' Web site at www.siebel.com.
