C3i Is Optimized Around Siebel ePharma 7.5
Los Angeles, CA, [October 23, 2002] - C3i, Inc., the leading provider of customer management services for the life sciences industry, today announced its support for Siebel 7.5, the latest release of Siebel eBusiness Applications from Siebel Systems, Inc. (NASDAQ: SEBL), a leading provider of multichannel eBusiness applications software. C3i will implement and support Siebel ePharma 7.5 as part of its offering of customer management services, delivering an optimized customer-centric eBusiness environment that maximizes end user productivity and reduces total cost of ownership.
Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM applications software, and business processes, enabling corporations to sell to, market to, and serve customers across multiple channels and lines of business. Siebel ePharma 7.5 extends the reach and functionality of Siebel Systems' industry-leading suite of integrated, multichannel eBusiness applications, enabling pharmaceutical and biotechnology organizations to translate strategy into front-line action by effectively aligning and rapidly mobilizing channels, employees, and partners. Siebel ePharma 7.5 is the only solution that allows organizations to manage, synchronize, and coordinate all customer touchpoints across the field sales, Web, call center, service personnel, and partner channels.
Since 1998, C3i has partnered with Siebel Systems to deliver the most comprehensive customer management solutions for the life sciences industry. As a Premier Consulting Partner with over 75 consulting professionals, most of whom are Siebel certified, C3i has consistently received world-class quality customer satisfaction ratings for implementing Siebel eBusiness Applications. Supporting Siebel 7.5 demonstrates C3i's continued commitment to delivering up-to-date service capabilities to ensure high customer satisfaction for Siebel Systems users.
"With richer functionality and increased flexibility, Siebel ePharma 7.5 will help us deliver a stronger customer management solution to our current and future life sciences clients," said Bob Piwko, Senior Vice President and General Manager, Professional Services at C3i, Inc. "Siebel ePharma 7.5's embedded best practices will prove invaluable to the complex demands of the large mobile pharmaceutical sales forces that we enable and support."
In supporting Siebel 7.5, C3i is improving its ability to deliver a more tailored solution to life sciences clients, enhancing end user efficiency while reducing the ongoing costs of managing and maintaining a customer-centric customer management environment.
About C3i
C3i is devoted to helping life sciences companies realize the potential of their investment in customer relationship management. Focusing on the full CRM solution, C3i provides customized Siebel Systems implementation, training, end user help desk, asset management, application administration, and data production. By combining these end-to-end services in a seamless solution, C3i delivers superior value to its clients. C3i is a Premier Consulting Partner of Siebel Systems, Inc. C3i has facilities in New York, NY, and Morristown, NJ. For more information, please visit C3i's Web site at www.C3i-inc.com.
Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.
