C3i Hosts Its Sixth Annual Client Conference June 8-10
New York, NY [June 11, 2003] C3i, the market leader in customer management solutions for the life sciences industry, hosted its Sixth Annual Client Conference at the Seaview Resort and Spa located on the scenic New Jersey shore. C3i welcomed over 70 delegates from twenty life sciences organizations to the conference June 8-10.
This year C3i welcomed Dale Hagemeyer of Gartner as the keynote speaker. Mr. Hagemeyer is Gartner's principal analyst for customer relationship management (CRM) in the life sciences industry. An accomplished speaker, Mr. Hagemeyer discussed current trends redefining CRM for pharmaceutical organizations, including the value of adopting a multi-channel CRM vision and the importance of investing in analytical capabilities. Mr. Hagemeyer also moderated a panel discussion addressing strategies and tactics for maximizing CRM success in life sciences.
Several of C3i's pharmaceutical clients also joined this year's speaker lineup and shared their challenges and lessons learned from deploying and maintaining complex customer management environments. In addition, C3i took the opportunity to preview Performance Optimizer, a new high value-added service line that will be launched to the marketplace later this year. Through sophisticated data collection, analysis and reporting capabilities, C3i's Performance Optimizer will deliver to life sciences organizations the necessary operational and business intelligence to take concrete steps towards improving CRM adoption and usage, driving field representative productivity and effectiveness.
"Every year I look forward to our client conference as an opportunity for both C3i to get to know its clients on a more personal level, and for our clients to get to know each other. The event serves as a valuable forum to exchange best practices and to showcase the latest technologies transforming customer management in the life sciences industry," commented Joel Morse, Chief Executive Officer and Co-Founder of C3i. "Additionally, this year's event held special meaning to me as we celebrated our 10th anniversary as a company. I was very excited to have our clients, who got us here, join us in the celebration."
About C3i
C3i is devoted to helping life sciences companies realize the potential of their investment in customer relationship management. Focusing on the full CRM solution, C3i provides business consulting, Siebel system implementation, training, end-user help desk, analytical services, hardware and logistics, asset management, and outsourced managed services. By combining these End-to-End services in a seamless solution, C3i delivers superior value to its clients. C3i is a Consulting Partner of Siebel Systems, Inc. C3i has facilities in New York, NY, Morristown, NJ, and Denville, NJ. For more information, please visit C3i's website at www.c3i-inc.com.
