Press Release
C3i as a Main Supplier of Support Services for One of the Top 5 Pharmaceutical Companies
Morristown, NJ – March 10, 2010
Morristown, NJ, March 2010– C3i, the leader in technology services for the life sciences industry, announces that another top 5 global pharmaceutical company has selected C3i for global clinical support.
The call center contract for all research and development applications globally covers over 141 sites and approximately 5000 users including 900 clinical investigators. Services include account management, tier 1 support for clinical applications, 24x7 multilingual help desk, user administration, technical site assessments, study close out services and hardware provisioning
C3i will service this client primarily from global operating centers in Denville, New Jersey, USA; Hyderabad, India; and Sofia, Bulgaria. In addition to English, local-language support will be provided for Japanese, German, Spanish and French. The phased roll-out will be completed in the fourth quarter of this year.
“This is an exciting opportunity for C3i! Working with one of the world’s most innovative and respected pharmaceutical manufacturers is a great honor. C3i has worked hard to establish itself as the global leader in clinical support. We owe our success to our team of highly trained professionals, and to the men and women of our client companies whose dedication and hard work contribute to the wellness of so many.” said Joel Morse, the founder and CEO of C3i in a speech about the win.
About C3i:
Headquartered in Morristown, New Jersey, C3i Inc. has global operations in the United States, India and Bulgaria. Their 1000 employees provide systems implementation, technology training, multi-lingual help desk, hardware provisioning and break/fix, asset management, hosting and user/application administration services for pharmaceutical sales and clinical professionals worldwide. To learn more, visit www.c3i-inc.com and follow us on Twitter twitter.com/c3i_Inc
Sales & Marketing Contact
Dave Hanaman
Chief Sales and Marketing Officer & Co-Founder
Tel: 866.327.6234