Press Release
C3i Presents Key Findings on Oracle Remote Data Capture Training and Support at Oracle Clinical User Group Annual Meeting in Puerto Rico
San Juan, Puerto Rico – October 15, 2008
San Juan, Puerto Rico – 20 October, 2008 – C3i, the leader in global training and support for clinical remote data capture software, presented key findings on training and support of Oracle's Remote Data Capture software at the Oracle Clinical User Group conference in Puerto Rico this week.
"Recent real-world experiences implementing and supporting several large-scale global clinical trials on OC RDC 4.5.3." explored the implementation and training of Oracle's most-recent remote data capture software. A second presentation, "Multilingual RDC Support" detailed the best practices of providing 7x24 help desk support for modern clinical trials.
Today, C3i provides global support and training for approximately 1,500 studies that leverage 30,000 sites. Many of these studies utilize the new OC RDC 4.5.3 software.
In support of the growth of clinical trials worldwide – and of Oracle customers in particular, C3i has significantly increased its global capabilities. "Our multi-lingual call center in Sofia, Bulgaria has grown to over 200 people in just two years, and is currently supporting 11,000 sites in 20 languages." observes Jean-Christophe Muyl, General Manager of C3i's Clinical Services. In addition to Bulgaria, C3i has call centers in Hyderabad, India and Wilkes-Barre, Pennsylvania; plus a global hardware provisioning center in Denville, New Jersey which currently ships laptops across the globe. "Our rapid growth from niche North American company to a leader in global clinical support services has been fueled by the increasing importance of clinical trials and the development transformational technology by companies like Oracle.", said Joel Morse, CEO of C3i.
C3i will be also presenting at the Drug Industry Association's Clinical Forum in Ljubljana, Slovenia this week.
About C3i
Headquartered in Morristown, New Jersey, C3i Inc. has global operations in the United States, India and Bulgaria. Their 750 employees provide systems implementation, technology training, multi-lingual help desk, hardware provisioning and break fix, asset management and application / user administration services for pharmaceutical sales and clinical professionals worldwide. To learn more, visit www.c3i-inc.com.
Sales & Marketing Contact
Dave Hanaman
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Tel: 866.327.6234